Harnett County, NC Senior Help Directory (2026)

Free, plain-English help for seniors and families in Harnett County, NC. Education, not advice. Verify before you rely on it.

Start here (works anywhere)

• 211 (dial 2-1-1), Eldercare Locator 1-800-677-1116, Medicare 1-800-633-4227, Social Security 1-800-772-1213, VA 1-800-827-1000, Alzheimer's 24/7 Helpline 1-800-272-3900, National Elder Fraud Hotline 1-833-372-8311, Crisis Lifeline 988

Three local front doors: Harnett County Division on Aging, 309 W. Cornelius Harnett Boulevard, Lillington, NC 27546, 910-893-7578 | Harnett County Department of Social Services, 311 W. Cornelius Harnett Boulevard, Lillington, NC 27546, 910-893-7500 | HARTS (Harnett Area Rural Transit System), 250 Alexander Drive, Lillington, 910-814-4019. The regional Mid-Carolina Area Agency on Aging is 910-323-4191. And 2-1-1, or 1-888-892-1162.

One campus, most of the offices. The Division on Aging (309), Social Services (311), the Tax Department (305, Suite 101), the Register of Deeds (305, Suite 200) and the courthouse (301) all sit on West Cornelius Harnett Boulevard in Lillington. If your parent lives in Dunn, Erwin or the western end of the county, read the outreach notes below before making the drive. County offices are closed Wednesday, November 11, 2026 for Veterans Day.

The Division on Aging is the senior door. The county calls it both the Department and the Division on Aging. It is at 309 W. Cornelius Harnett Boulevard, Lillington, main line 910-893-7578, open Monday to Friday, 8 a.m. to 5 p.m. The Aging Program Manager is Mary Jane Sauls. The county lists these services:

• The Elderly Nutrition Program: a lunchtime meal five days a week for people 60 and older, at six sites and by home delivery (more under Food). Call 910-814-6072.
• In-Home Aide help for people 60 and older: housekeeping, cooking, shopping and bill paying. Call Debra Weis at 910-814-6074.
• CAP/DA, the Medicaid program that brings care into the home (more below). Call Marsha Johnson, CAP/DA Supervisor, at 910-814-6079.
• The Family Caregiver Support Program and a Grandparents Raising Grandchildren program. Call Marcie Wood at 910-814-6075.
• SHIIP Medicare counseling by appointment (below).
• The Senior Volunteer Program, for older adults who want to put their skills to work in the county.
• Ageless Access, a free program that helps seniors sign up for low-cost internet, find a laptop and fix basic technology problems. The county says to call Stephanie Corona at 704-337-2208.

Social Services is the benefits office. Harnett County DSS is at 311 W. Cornelius Harnett Boulevard, Lillington (mail to P.O. Box 2169), main line 910-893-7500, Monday to Friday 8 a.m. to 5 p.m. DSS handles Medicaid, food and nutrition benefits, heating help, Adult Protective Services, adult care home placement, guardianship as a last resort when a court orders it, and Special Assistance In-Home (below). The Adult Services Intake line is 910-814-6640. DSS also says it can act as a payee and help with budgeting and bills for an adult who can no longer manage money, usually on a referral from Social Security, and that a NC Services for the Blind worker is in the office two days a week.

A satellite office for western Harnett. DSS runs a satellite office at the old Benhaven School, 2815 Olivia Road, Sanford, where you can apply for Food and Nutrition Services and Medicaid every Thursday, 8:30 a.m. to 5 p.m.

Mid-Carolina is the regional layer. Harnett County's Area Agency on Aging is the Mid-Carolina Area Agency on Aging, part of the Mid-Carolina Regional Council, 6205 Raeford Road, Fayetteville, NC 28304, 910-323-4191. It serves Cumberland, Harnett and Sampson counties and runs the regional Long-Term Care Ombudsman program (extension 25) and regional Family Caregiver services (extension 28).

Property tax relief (apply with the Harnett County Tax Department, 910-893-7520)

The office. Senior and disability relief is handled by the Harnett County Tax Department, 305 W. Cornelius Harnett Boulevard, Suite 101, Lillington, NC 27546, main line 910-893-7520, email taxinfo@harnett.org. The Tax Administrator is Christine Wallace, and the state's official list of county assessors (revised September 23, 2026) shows the same address and number for Harnett's County Assessor. The department's Personal Property Division processes exemption and exclusion applications. The county does not post the office's hours on its tax pages, so call before you drive.

The three programs. All three are set by the state and filed on the state's Form AV-9 with the county. Harnett takes them on paper or online through links on its Exemptions and Exclusions page, and says the application period is January 1 to June 1 each year.

• Elderly or Disabled Exclusion. It excludes the greater of $25,000 or 50 percent of the appraised value of the home. You must be at least 65 as of January 1, or totally and permanently disabled, and own the home where you live. Income for the prior year must be within the state limit: $38,800 for the 2026 tax year, $39,900 for 2027. The county says income means all money received from every source other than gifts or inheritances from a spouse, parent or child, and that for a married couple living together both incomes count, whether or not both names are on the deed. Two county rules to know before you go: documentation of all income is required, and bank statements are not accepted as proof of income. A disability claim uses Form AV-9A. The county's reappraisal FAQ says an approved exclusion carries over to later years; tell the office if income or ownership changes.
• Circuit Breaker Tax Deferment. Caps the tax at 4 percent of income up to $38,800 and 5 percent from $38,801 to $58,200 for 2026 (for 2027 the ceilings are $39,900 and $59,850). The owner must be 65 or older or totally and permanently disabled. The county repeats the state's warning in capital letters: you must file a new application every year. If there is more than one owner, each owner files and all must qualify. This is a deferral, not forgiveness. The county says the taxes over the cap remain a lien on the property, and the last three years of deferred taxes become due, with interest, when the owner dies, transfers the property, stops living there, or fails to reapply. It cannot be combined with either exclusion. Understand that before your parent signs, especially if the plan is to sell the house or leave it to family.
• Disabled Veteran Exclusion. Excludes the first $45,000 of the appraised value for an honorably discharged veteran with a permanent and total service-connected disability, or an unmarried surviving spouse. The county says there is no age requirement and no income requirement. File the AV-9 with Form NCDVA-9, which the county says must first be certified by your Veterans Service Office. Harnett County Veterans Services (below) does that.

Deadline. June 1. Mark it every year for the Circuit Breaker, and once for the other two.

Harnett reappraised in 2026, and the new value is already on the bill. Harnett is on a four-year reappraisal cycle. Its last reappraisal took effect January 1, 2022, and the current one took effect January 1, 2026, with value notices mailed in March. Here is the part that trips families up, because it is different from several other North Carolina counties:

• In June 2026 the General Assembly passed Session Law 2026-8 (Senate Bill 889), which told counties with 2026 reappraisals to bill one more year on their old values.
• On July 7, 2026 the Governor signed Session Law 2026-47 (Senate Bill 474), which changed the list of counties covered. Harnett's amended budget says that under the new law the county "is permitted to utilize its recently completed 2026 property valuations for the current fiscal year."
• So the bill mailed in August uses the 2026 value. The county rate is 63 cents per $100, up from 59.1 cents, where it had held for four years. The budget says the rate first recommended, when the county expected to bill on 2022 values, was 75 cents.

What that means for a parent on relief. The Elderly or Disabled Exclusion takes off the greater of $25,000 or half the appraised value, so the excluded half grew along with the 2026 value. If your parent's income is under the limit and they are not yet on the exclusion, June 1, 2027 is the date to circle, with income under $39,900.

Appeals. The county extended the deadline to appeal the 2026 value to 5 p.m. on May 22, 2026, and that date has passed. The county's FAQ says valid reasons to appeal are that the value substantially exceeds market value or is out of line with similar properties; "taxes are too high" and the owner's ability to pay are not. If you think the value is wrong, ask the Real Property staff at 910-814-6920 what can still be reviewed for 2027. The county's FAQ says the next reappraisal is in 2030.

Mobile homes were revalued too. In 2026 the county also reassessed mobile homes that are taxed as personal property (usually homes on rented lots), using a new schedule for the first time since 1998. If your parent owns a mobile home and the bill jumped, call 910-893-7520 and ask about both the value and the exclusion.

Rates and bills. The county's 2026 rate is 63 cents per $100. Towns add their own: Lillington 58 cents, Dunn 54 cents, Erwin 50 cents, Angier 49 cents and Coats 49 cents. Fire districts add 8 to 15 cents, and the county's rate sheet shows an $85 solid waste and recycle fee. The county says 2026 bills were mailed August 28, 2026. Taxes are due September 1 and can be paid without interest through January 5, 2027; interest is 2 percent on January 6 and three-quarters of a percent each month after.

The payment plan has a hard stop. The county accepts partial payments in any amount from the day the bill is mailed through January 5, and it takes prepayments from February to August toward the next bill. Write the bill number and "installment of payment" on the check. But the county says in capital letters that once a bill is delinquent it does not make payment arrangements. For a parent on a fixed income, the time to spread the bill out is now, not in January. Pay online, by phone at 1-866-580-9996 (a card fee applies), by mail or in person.

Paperwork that protects the house. The Harnett County Register of Deeds, Matthew S. Willis, is at 305 W. Cornelius Harnett Boulevard, Suite 200, Lillington, 910-893-7540. A power of attorney that will be used for real estate is recorded there. The office offers a free Fraud Detection Notification Service that sends an email notice when a document is recorded; sign your parent up from the Register of Deeds page.

Food

Lunch with company at 60. The Division on Aging's Elderly Nutrition Program serves "a lunchtime meal five days a week" to seniors 60 and older. Call 910-814-6072 or the site nearest your parent. The county lists six:

• Dunn Senior Enrichment Center, East Johnson Street, Dunn, 910-814-8929, Monday to Friday 8 a.m. to 4 p.m.
• Coats Senior Center, 214 E. Park Street, Coats, 910-897-4616, Monday to Friday 9 a.m. to 4 p.m.
• Erwin Nutrition Site, 110 W. F Street, Erwin, 910-897-5735, Monday to Friday 8 a.m. to noon.
• Henley Roberts Senior Center, 275 Irene Roberts Road, Lillington, 910-814-0111, Monday to Friday; call for hours.
• Anderson Creek Senior Center, 6808 Overhills Road, Spring Lake, 910-436-4157, Monday to Friday 8 a.m. to noon.
• Johnsonville Nutrition Site at the Golden Adventurers Center, 960 West Road, Cameron, 919-498-6892, Monday to Friday 8:30 a.m. to 12:30 p.m.

The county and the state's senior center directory print different street numbers for the Dunn center (640 and 610 East Johnson Street), so call for directions. Most sites also run crafts, games, activities and trips.

Meals at home. The same program delivers meals to homebound older adults through volunteer drivers. The county does not post the eligibility rules or whether there is a wait, so call 910-814-6072 and ask.

The regional food bank. The Food Bank of Central & Eastern North Carolina serves Harnett County from its Raleigh headquarters, 1924 Capital Boulevard, Raleigh, 919-875-0707, Monday to Friday 8:30 a.m. to 4 p.m. It supplies local pantries.

Local pantries. Harnett DSS posts a Harnett County Food Pantry List (updated January 21, 2026). Among the pantries on it:

• Harnett Food Pantry, 412 West Old Road (Highway 27), Lillington, 910-985-7787: Monday 4 to 6:30 p.m., Tuesday 1 to 4 p.m., Thursday 10 a.m. to 1 p.m.
• Dunn United Ministries Association, 321 East Broad Street, Dunn, 910-891-1633: second and fourth Tuesdays, 10 a.m. to 2 p.m. The list says it also offers financial assistance.
• Angier Area Food Pantry at Anthem Church, 455 W. Depot Street, Angier, 919-438-3313: Tuesday and Thursday 10:30 to 11:30 a.m., for residents of Angier and Black River.
• The Five N Two Food Pantry, 17247 NC 27 West, Sanford, 919-343-3000: Monday 1 to 4 p.m., Wednesday and Friday noon to 3 p.m., for Harnett County residents with proof of address and a photo ID.
• Anderson Creek Community Church, 2085 Ray Road, Spring Lake, 910-436-0548: Thursday 10 a.m. to 1 p.m., photo ID and address verification required.

The list itself warns that days and hours may have changed, so call ahead.

Food and Nutrition Services (SNAP). Apply online through ePASS (epass.nc.gov), in person at DSS in Lillington, or on Thursdays at the Benhaven satellite office. The main DSS line is 910-893-7500.

Energy and utility help

Where to apply: Harnett County DSS, energy intake 910-814-6823. The county says you can apply in person, by paper application, telephone, fax, email or online through ePASS, and that you do not need an appointment.

LIEAP. A one-time payment toward the heating bill. Both the state and the county say households with someone 60 or older, or a disabled person receiving services through the NC Division of Aging and Adult Services, can receive it starting December 1; everyone else from January 1 to March 31 or until the money runs out. December 1 is three weeks away; get the paperwork together now. The county says you can receive LIEAP once per season.

CIP. The Crisis Intervention Program is for a heating or cooling emergency, taken July 1 to June 30 or until the money runs out. The county says a CIP application can take up to four days depending on what has to be verified, and can sometimes be finished the same day. The state says a household with a member 60 or older or disabled can have resources at or below $4,500.

Two more funds, for Duke Energy Progress customers. Harnett DSS also takes applications for Share the Light and the NC Rate Settlement fund, both paid for by Duke Energy Progress customers, employees and the company. Ask about them on the same call. Duke's Payment Assistance Finder on its website lists agencies by ZIP code.

Too hot, not just too cold. The state's Operation Fan Heat Relief list names the Division on Aging, 910-893-7578, as Harnett's provider. In 2026 the county gave free fans to residents 60 and older, and to people of any age with a qualifying breathing condition, who had no working air conditioning; the contact was Debra Weis at 910-814-6074. The season has ended; note it for next June.

The electric co-ops. Parts of Harnett are served by South River Electric Membership Corporation, headquartered at 17494 US 421 South, Dunn, 910-892-8071 or 800-338-5530, and by Central Electric Membership Corporation, 128 Wilson Road, Sanford, 919-774-4900 or 800-446-7752. Both run Operation Round Up funds, but their own pages describe grants to nonprofits, schools and community organizations; neither page offers an application for an individual's bill. If your parent is behind on a co-op bill, call the co-op about a payment arrangement and call DSS about CIP.

Medicare, Medicaid, prescriptions

Free Medicare counseling, in Lillington. North Carolina's Seniors' Health Insurance Information Program (SHIIP), run by the NC Department of Insurance, gives free, unbiased Medicare counseling at 1-855-408-1212, Monday to Friday 8 a.m. to 5 p.m. Harnett County's SHIIP counselors work through the Division on Aging. The county says volunteer counselors are available Monday through Friday and to call 910-893-7578 for an appointment; the county's Medicare Coordinator is LeAnn Blackmon, 910-814-6071. Medicare open enrollment runs October 15 to December 7, so call this week. Bring the Annual Notice of Change that arrived in October.

Help paying Medicare costs and prescriptions. The Medicare Savings Programs can pay Medicare premiums, and Extra Help lowers Part D drug costs. The county says SHIIP also helps people enroll in prescription drug assistance programs, and Social Security (1-800-772-1213) handles Extra Help. NC MedAssist (1-866-331-1348) gives free prescription medicine to uninsured North Carolinians with household income at or below 300 percent of poverty, and says it may help some Medicare patients case by case. We are not printing income limits for the Medicare or Medicaid programs; ask SHIIP or DSS to check them against your parent's numbers.

Medicaid, and a reason to apply before December 31. Apply online through ePASS, in person at DSS, or call the Adult Medicaid line at 910-814-6585. The NC Medicaid Contact Center is 888-245-0179, and the NC Medicaid Ombudsman is 1-877-201-3750, Monday to Friday 8 a.m. to 5 p.m. NC Medicaid says that if you apply by December 31, 2026, Medicaid will cover approved costs for up to 3 months before you applied. Starting January 1, 2027, that window shrinks to up to 2 months for adults 65 and older and people with a disability. If a parent is heading toward a nursing home or already paying for care, that difference can be real money.

Before anyone moves money or the house. Harnett DSS says that for long-term care Medicaid, all assets are reviewed for transfers five years before the application date, and that giving assets to a family member "could potentially make the applicant ineligible." Talk to the Senior Legal Helpline (below) before a deed or a bank account changes hands.

Staying home on Medicaid: CAP/DA. The Community Alternatives Program for Disabled Adults (CAP/DA) is North Carolina's Medicaid waiver that brings case management, in-home aide help, respite, home mobility aids, a telephone alert and adult day health care to someone who would otherwise qualify for a nursing home. In Harnett the Division on Aging runs it: call Marsha Johnson at 910-814-6079. NC Medicaid's list of case management agencies for Harnett County also names CAP of Cape Fear Valley Health System, 910-615-1841; Healthkeeperz, 910-522-0009; Primary Health Choice, 910-865-3500; Resources for Seniors, 919-872-7933; and RHA Management Services, 888-207-7828. The county says to expect that there could be a waiting list.

Special Assistance In-Home. Harnett DSS says Special Assistance In-Home gives cash payments so an eligible adult can stay in their own home instead of moving to a facility, after an assessment by a social worker. Apply in person at DSS; a power of attorney or authorized representative can apply for the person.

Mental health. Harnett County's public mental health plan is Alliance Health. Its Behavioral Health Crisis Line is 877-223-4617; member and recipient services is 800-510-9132.

Home repair and safety

• In-home aides. The Division on Aging runs In-Home Aide help for people 60 and older (910-814-6074), and DSS lists an In-Home Aide Services program for elderly or disabled adults (910-814-6640). Ask both about waits.
• Urgent repairs. Johnston-Lee-Harnett Community Action, 1102 Massey Street, Smithfield, 919-934-2145, is the state housing agency's Urgent Repair partner for Harnett and Johnston counties. Ask what the program covers and whether the current round is open.
• Weatherization and heating repair. The same agency runs the Weatherization Assistance Program, which makes energy improvements at no cost to the household, and HARRP, which helps when a heating or air unit is not working. To confirm which agency takes your parent's address, use the state's Find Your Agency tool on the NC Department of Environmental Quality weatherization page, or call 919-934-2145.
• Whole-house rehab. Central Pines Regional Council, 919-549-0551, is the state housing agency's Single-Family Rehab partner for Chatham, Durham, Harnett and Wake.
• Exterior repairs, steps and ramps. Habitat for Humanity of Harnett County, 2200 West Cumberland Street, Dunn, 910-891-7770, runs a Critical Home Repair Program: exterior work only, up to $5,000, including repairing or replacing steps and railings, minor porch and deck repairs, and installing or repairing ramps. It does not do roofs, windows, HVAC or anything inside the home. The owner must have lived in the home at least 24 months, be within HUD income limits, be current on property taxes, mortgage and homeowner's insurance, and the home cannot be a single-wide or double-wide. Approved applications go on an assessment waitlist.
• Accessibility changes. The Independent Living Rehabilitation Program's Fayetteville office, 910-912-2060, is the state housing agency's Displacement Prevention Partnership partner for Harnett County; that program pays for accessibility changes that keep a person with a disability from having to move.
• Grab bars and equipment. The county's Family Caregiver Support Program lists grab bars, other durable medical equipment and safety checks among its supplemental services. Call 910-814-6075.

Safety nets worth setting up.

• Harnett Alerts. Harnett County Emergency Management sends emergency and weather notices by phone, text or email through Harnett Alerts. Many messages only go to people who have signed up; add your parent's number on the county's emergency notifications page.
• Fraud Detection Notification. The free Register of Deeds alert described above.

Rent, housing, emergency cash

• Public housing in Dunn. The Dunn Housing Authority, 817 Stewart Street, Dunn, 910-892-5076.
• Housing Choice Vouchers. The county's department list sends residents to the Sanford Housing Authority, 317 Chatham Street, Sanford, 919-776-7655, which runs the voucher program and lists Harnett communities among the places it serves. Its site has a Wait List Status page; check whether the list is open before you apply.
• Help with a bill. The county's pantry list says Dunn United Ministries Association (910-891-1633) also offers financial assistance. For a heating or cooling emergency, DSS energy intake is 910-814-6823.
• A housing list. Harnett DSS posts a Harnett County Housing and Other Resources list on its website; the Adult Services Intake line (910-814-6640) can also help a family think through adult care home placement.
• 2-1-1 knows which church funds and ministries have money this week. The state's NC Housing Search line is 1-877-428-8844.

Transportation

HARTS (Harnett Area Rural Transit System). 250 Alexander Drive, Lillington, 910-814-4019. HARTS is a shared, reserve-ahead van service, curb to curb, open to every county resident, running Monday to Friday, 8 a.m. to 5 p.m.

• Inside the county: $3 each way. Payment is due when the van arrives, in cash, exact change.
• Reserve two business days ahead, between 8 a.m. and 3 p.m. The county suggests calling back between 3 and 5 p.m. the day before to confirm the trip. The van can arrive up to two hours before the appointment, and drivers head back to the transit center by 4 p.m., so book morning appointments when you can.
• Medical trips out of the county: $10 one way, $20 round trip, on set days. Mondays and Wednesdays: Wake, Orange and Durham counties. Tuesdays and Thursdays: Cumberland, Lee, Moore and Chatham. Mondays, Tuesdays and Thursdays: Johnston and Sampson. Schedule the appointment between 8:30 and 11 a.m.; it must be finished by 1 p.m.
• Help with the fare. HARTS lists a Council on Aging transportation program for residents 60 and older, for medical and general trips, and the Elderly and Disabled Transportation Assistance Program (EDTAP), which needs an enrollment form signed by a doctor, medical professional or social worker. Ask HARTS for both applications.
• Dialysis. HARTS runs dialysis routes six days a week to seven centers, including Lillington, Dunn, Angier, Anderson Creek, Fuquay-Varina and Sanford. The county says to ask the dialysis center to request the ride.
• An escort can ride along if they help the passenger with walking, reading, lifting or a similar need. Riders may bring two grocery bags.

Medicaid rides. Harnett Medicaid members with full benefits call DSS at 910-814-6811. The program uses HARTS and can also reimburse mileage when a family member drives to a Medicaid-covered appointment. If your parent is in a Medicaid health plan, the plan's own ride line also works.

Legal help

Senior Legal Helpline. Legal Aid of North Carolina's Senior Legal Helpline gives free civil legal help to North Carolinians 60 and older: 1-877-579-7562, Monday to Friday 9 to 11 a.m. and 1 to 3 p.m.

Legal Aid of North Carolina, Central Carolina offices. Harnett County is served by Legal Aid's Central Carolina offices, which also cover Alamance, Anson, Chatham, Lee, Moore, Orange and Richmond. The main office is at 205 W. Main Street, Suite 203, Carrboro, with a satellite office at 200 Hawkins Avenue, Sanford. Both are by appointment only: 919-542-0475, toll free 1-800-672-5834. Legal Aid's statewide intake line is 1-866-219-5262, Monday to Friday 8:30 a.m. to 4 p.m.

Protecting an older adult.

• Harnett County Adult Protective Services: call DSS Adult Services Intake at 910-814-6640, Monday to Friday 8 a.m. to 5 p.m. After hours, on weekends and holidays, call 910-893-9111 (the Sheriff's Office non-emergency line) and ask for the on-call social worker. If someone is in immediate danger, call 911. North Carolina law requires anyone who suspects a disabled adult is being abused, neglected or exploited to report it.
• Problems in an adult care home or family care home: the same intake line, 910-814-6640, or the state's complaint hotline, 1-800-624-3004.
• Long-Term Care Ombudsman, an advocate for residents of nursing homes and adult care homes: Mid-Carolina Area Agency on Aging, 910-323-4191, extension 25.
• NC Attorney General Consumer Protection: 1-877-566-7226 (1-877-5-NO-SCAM).
• National Elder Fraud Hotline: 1-833-372-8311.

Guardianship is the last resort, and the county says so. Harnett DSS explains that a power of attorney is signed by a competent adult without going to court, while guardianship is decided by the Clerk of Superior Court after a person is found incompetent, and that DSS is "the guardian of last resort." The practical point: get the power of attorney and health care power of attorney signed while your parent can still sign them.

Paperwork offices you will need. Powers of attorney for real estate are recorded at the Register of Deeds, 305 W. Cornelius Harnett Boulevard, Suite 200, Lillington, 910-893-7540. Wills and estates are handled by the Clerk of Superior Court, Harnett County Courthouse, 301 W. Cornelius Harnett Boulevard, Suite 100, Lillington, 910-814-4400, Monday to Friday 8:30 a.m. to 5 p.m. The court notes that the clerk's office closes for lunch from 12:30 to 1:30 p.m. every day.

For veterans. Harnett County Veterans Services, 455 McKinney Parkway, Suite 108, Lillington (P.O. Box 232), 910-893-7574, open Monday to Friday 8 a.m. to noon and 1 to 5 p.m. The services are free. This is the office that certifies the NCDVA-9 form for the $45,000 Disabled Veteran Exclusion and helps with VA pension and survivor claims. It holds outreach hours so families do not have to drive to Lillington:

• Dunn: Dunn Emergency Services, 101 W. Cumberland Street, the first and third Thursday of each month, by appointment only.
• Western Harnett: Benhaven Campus, 2815 Olivia Road, Sanford, the first and third Tuesday; appointments preferred, walk-ins welcome.

Call 910-893-7574 to schedule either one. The Veterans Crisis Line is 988, then press 1.

Caregiver support

• Family Caregiver Support Program. The Division on Aging supports adults caring for someone 60 or older or a disabled relative at home, and grandparents 55 or older raising a child. It lists information and referral, help getting into services, caregiver training, respite care and supplemental items such as grab bars, with priority for people with the greatest social and economic need. Call Marcie Wood at 910-814-6075.
• Support groups. The Family Caregiver Support Group meets the third Wednesday of each month at 10 a.m. The Grandparents Raising Grandchildren group meets the third Tuesday at 10 a.m. Call 910-814-6075 for the location.
• Adult day care in Dunn. The state's September 2, 2026 list of certified adult day programs shows one in Harnett County: Walk By Faith Adult Health and Day Care, 1107 Erwin Road, Dunn, 910-891-2770, certified for both adult day care and adult day health. CAP/DA can pay for adult day health for people who qualify.
• Project C.A.R.E. Dementia-specific support and respite for families caring for someone with Alzheimer's or another dementia at home. The state's line for Harnett County is 910-408-6365.
• Regional caregiver services. Mid-Carolina Area Agency on Aging, 910-323-4191, extension 28.
• Alzheimer's Association, 24/7 Helpline: 1-800-272-3900.

PACE

One PACE program reaches part of Harnett County.

PACE, the Program of All-Inclusive Care for the Elderly, takes over a person's whole care plan so someone who needs a nursing home level of care can keep living at home. NC Medicaid's official list of the state's 11 PACE organizations shows LIFE St. Joseph of the Pines, 4900 Raeford Road, Fayetteville, serving Cumberland County and portions of Harnett, Robeson, Moore and Hoke.

• Which parts of Harnett. PACE goes by the ZIP code where the person lives. The ZIP codes on the state's list that reach into Harnett include 28334 (Dunn), 28339 (Erwin), 28326 (Cameron) and 28390 (Spring Lake). Every ZIP on the list begins with 283. Lillington (27546) and Coats (27521) are not on it.
• Who to call. The program's own contact page lists 910-483-4911, and 910-429-7200 for referrals. Give them your parent's ZIP code first. Harnett DSS's Medicaid page prints a different number for this program; use the program's own.
• Harnett DSS says it plainly: "some areas of Harnett Co aren't serviced."

If the address is outside the service area. Ask the Division on Aging about CAP/DA (910-814-6079), ask DSS about Special Assistance In-Home (910-893-7500), and ask about in-home aides and adult day care in Dunn. Those are the tools that keep a parent at home in Lillington, Coats, Angier and any other address off the list.

Frequently asked questions

Mom is 74, lives in Dunn, and gets about $2,900 a month from Social Security and a small pension. Does she qualify for a tax break? Likely. About $2,900 a month is about $34,800 a year, under the $38,800 limit for 2026 and the $39,900 limit for 2027, as long as that is the whole household's income, including a spouse's. The Elderly or Disabled Exclusion takes the greater of $25,000 or half her home's value off. Bring proof of every income source; the county does not accept bank statements. File Form AV-9 between January 1 and June 1. Call the Tax Department at 910-893-7520.

Should my father use the Circuit Breaker instead? Go in with open eyes. It caps his tax at 4 or 5 percent of income, but the rest is deferred, not forgiven: on a sale, a death or a move, the last three years of deferred taxes come due with interest, and he must file every year. If his income is under the exclusion limit, the exclusion is usually simpler. Ask the Tax Department to run both, and talk to the Senior Legal Helpline (1-877-579-7562) if the house is part of an estate plan.

Dad's tax bill went up this year. Is that the reappraisal? Probably both the value and the rate. Harnett's 2026 reappraisal is on this year's bill, and the county rate went from 59.1 to 63 cents per $100. The appeal deadline for the 2026 value was May 22, 2026. What he can still do: check whether he qualifies for the exclusion by June 1, 2027, and start partial payments now so the bill is cleared by January 5, 2027. The county does not make arrangements after that date.

Mom's savings are running out and she may need Medicaid for care. Does timing matter? It can. NC Medicaid says applications filed by December 31, 2026 can get approved costs covered for up to 3 months before the application; from January 1, 2027 that drops to 2 months for adults 65 and older. Call Harnett DSS Adult Medicaid at 910-814-6585, and talk to the Senior Legal Helpline before moving any assets, because DSS looks back five years.

Dad has dementia and Mom is wearing out. Where does she get a break? Call the Family Caregiver Support Program at 910-814-6075 about respite and the third-Wednesday support group. Call Project C.A.R.E. at 910-408-6365 for dementia-specific help. Ask about Walk By Faith Adult Health and Day Care in Dunn (910-891-2770), and if they live in Dunn, Erwin, Cameron or the Spring Lake side of the county, call LIFE St. Joseph of the Pines at 910-429-7200 about PACE.

Mom lives alone in Erwin and I live out of state. What can I set up today? Call the Division on Aging (910-893-7578) about lunch at the Erwin Nutrition Site, home-delivered meals and an in-home aide. Set her up with HARTS (910-814-4019) and ask for the Council on Aging transportation application. Book a SHIIP Medicare review before December 7, sign her phone up for Harnett Alerts, sign her name up for the Register of Deeds fraud notification, and mark December 1 for her LIEAP heating application at DSS (910-814-6823).

Sources

• North Carolina Department of Revenue, Form AV-9, 2026 and 2027 Applications for Property Tax Relief: source of "the 2026 tax year is $38,800," "the 2026 tax year is $58,200," "the 2027 tax year is $39,900," "the 2027 tax year is $59,850," "YOU MUST FILE A NEW APPLICATION FOR THIS PROGRAM EVERY YEAR!!" and "This application must be filed by June 1st to be timely filed": https://www.ncdor.gov/2026-av-9-securedpdf/open and https://www.ncdor.gov/2027-av-9-securedpdf/open . Verified November 10, 2026.
• North Carolina Department of Revenue, County Assessors List (revised September 23, 2026): source of Harnett, County Assessor, "305 W. Cornelius Harnett Blvd., Ste. 101, Lillington, NC 27546," 910-893-7520: https://www.ncdor.gov/assessors-list-9-23-26pdf/open . Verified November 10, 2026.
• Harnett County Tax Department, home, Contact Us, About Us, Exemptions / Exclusions and Collection Division pages: source of "305 W Cornelius Harnett Boulevard, Suite 101, Lillington, NC 27546," "Main Office: 910-893-7520," taxinfo@harnett.org, "Christine Wallace, Tax Administrator," the Personal Property Division's role to "process exemption/exclusion applications," "the greater of $25,000 or 50% of the appraised value of a permanent residence," "at least 65 years of age as of January 1 or totally and permanently disabled," "no more than $38,800 (Tax Year 2026)," "the income of both spouses must be included, whether or not the property is in both names," "DOCUMENTATION THAT VERIFIES ALL INCOME IS REQUIRED. BANK STATEMENTS ARE NOT ACCEPTABLE PROOF OF INCOME," "APPLICATION PERIOD FOR THIS PROGRAM IS JANUARY 1ST - JUNE 1ST EACH YEAR," Forms AV-9, AV-9A and NCDVA-9 and the online application links, "The first $45,000 of appraised value," "There is no age requirement and no income requirement," "This form must be first certified by your local Veteran's Service Office," the Circuit Breaker 4 and 5 percent caps, "the taxes over the limitation amount are deferred and remain a lien on the property," "The last three years of deferred taxes prior to a disqualifying event will become due and payable, with interest," "each owner must file a separate application," "cannot be combined," "due September 1st and must be paid by January 5th," "Interest is charged at the rate of 2% January 6th and 3/4% each month thereafter," "Prepayments to tax bills are accepted between February and August," "once the tax bill is delinquent, our office DOES NOT make payment arrangements," and the phone payment line 1-866-580-9996: https://www.harnett.org/tax/ , https://www.harnett.org/tax/contact-us.asp , https://www.harnett.org/tax/about-us.asp , https://www.harnett.org/tax/?btid=2&bid=661 , https://www.harnett.org/tax/collections-division.asp . Verified November 10, 2026.
• Harnett County Tax Department, 2026 Reappraisal page, Reappraisal FAQ, 2026 Mobile Home Reassessment page and 2026 Tax Rates sheet: source of "Harnett County's last reappraisal was effective January 1, 2022," the "four-year reappraisal cycle," "Our next reappraisal is currently scheduled for January 1, 2026," value notices "mailed by mid-March 2026," "You must appeal by 5pm on May 22, 2026," 910-814-6920, "the next reappraisal in 2030," "Yes, if you have applied and been approved for an elderly or veteran's exemption, this carries over to the following years," the valid and invalid reasons to appeal, the personal property mobile home schedule "originally established in 1998," and the 2026 rates (county 0.63, 2025 0.591; Angier 0.49; Coats 0.49; Dunn 0.54; Erwin 0.50; Lillington 0.58; fire districts 0.08 to 0.15; solid waste $80.00 and recycle fee $5.00): https://www.harnett.org/tax/2026-reappraisal.asp , https://www.harnett.org/tax/downloads/faq-for-web-edited-for-2026.pdf , https://www.harnett.org/tax/2026-personal-property-mobile-home-reassessment.asp , https://www.harnett.org/tax/downloads/2026-harnett-tax-rates.pdf . Verified November 10, 2026.
• Harnett County press releases: "Harnett County Board of Commissioners Adopt Fiscal Year 2026-2027 Budget" (source of the amendment "following Governor Josh Stein's signing of Senate Bill 474 on July 7," "The legislation allows Harnett County to move forward with its scheduled property revaluation," and "the property tax rate of $0.63 cents per $100 of assessed property value, which is an increase from the previous rate of $0.591 cents, which remained unchanged for the past four years"); "2026 Property Tax Bills Mailed and Payment Plans Now Available," August 28, 2026 (source of the mailing date, "pay any amount from the time the bill is mailed through the deadline on January 5, 2027," and "installment of payment"); "Harnett County Extends Property Tax Reappraisal Deadline to May 22, 2026"; "Harnett County Tax Department Accepting Property Tax Relief Applications ... until June 1, 2026"; and "Harnett County Division on Aging Offers Free Fans to Eligible Residents," August 5, 2026 (source of "residents 60 and older, as well as individuals of any age with qualifying breathing or respiratory condition," "no working air conditioning," and Debra Weis, (910) 814-6074): https://www.harnett.org/publicinfo/press-releases.asp . Verified November 10, 2026.
• Harnett County, FY 2026-2027 Amended Budget Ordinance: source of "Under this updated statutory authority, Harnett County is permitted to utilize its recently completed 2026 property valuations for the current fiscal year," "The Board is reducing the recommended property tax rate from $0.75 down to $0.63," and the levy of "sixty-three cents (.63) per one hundred dollars ($100) valuation of property listed as of January 1, 2026": https://www.harnett.org/budget/downloads/fy-2027-amended-budget-ordinance.pdf . Verified November 10, 2026.
• North Carolina General Assembly, Session Law 2026-8 (Senate Bill 889) and Session Law 2026-47 (Senate Bill 474): source of the one-year use of the previous schedule of values for counties "in which a reappraisal of real property became effective as of January 1, 2026," and of "AN ACT TO ADJUST THE COUNTIES SUBJECT TO THE PROPERTY TAX REAPPRAISAL MORATORIUM IN SESSION LAW 2026-8," approved July 7, 2026: https://www.ncleg.gov/EnactedLegislation/SessionLaws/HTML/2025-2026/SL2026-8.html and https://www.ncleg.gov/Sessions/2025/Bills/Senate/PDF/S474v7.pdf . Verified November 10, 2026.
• Harnett County Register of Deeds: source of Matthew S. Willis, "305 W Cornelius Harnett Blvd., Suite 200, Lillington, NC 27546," "Office: (910) 893-7540," and the "free Fraud Notification System": https://www.harnett.org/deeds/ . Verified November 10, 2026.
• Harnett County Division on Aging, home, About Us, Elderly Nutrition Program, Family Caregiver Support Program, CAP/DA, SHIIP, In Home Aide and Ageless Access pages: source of "309 W Cornelius Harnett Boulevard, Lillington, NC 27546," "910-893-7578," "Monday - Friday 8:00 a.m. to 5:00 p.m.," "Mary Jane Sauls, Aging Program Manager," "We serve seniors, 60 and older, throughout Harnett County a lunchtime meal five days a week," 910-814-6072, the six sites with their addresses, hours and phone numbers (Anderson Creek 910-436-4157, Johnsonville 919-498-6892, Dunn "640 E. Johnson Street" 910-814-8929, Erwin 910-897-5735, Coats 910-897-4616, Henley Roberts 910-814-0111), the volunteer meal delivery "to our elderly homebound clients," In-Home Aide "housekeeping, cooking, shopping and bill paying" and Debra Weis 910-814-6074, the CAP/DA services list and "Marsha Johnson, CAP/DA Supervisor 910-814-6079," the Family Caregiver Support Program services, "Priority is given to individuals with the greatest social and economic need," "3rd Wednesday of the month at 10:00 a.m.," "3rd Tuesday at 10:00 a.m.," Marcie Wood 910-814-6075, "Volunteer Medicare Counselors are available Monday through Friday. Please call 910-893-7578," "LeAnn Blackmon, Harnett County Medicare Coordinator 910-814-6071," and the Ageless Access program at (704) 337-2208: https://www.harnett.org/aging/ , https://www.harnett.org/aging/?btid=7&bid=1053 , https://www.harnett.org/aging/?btid=2&bid=1035 , https://www.harnett.org/aging/?btid=2&bid=1036 , https://www.harnett.org/aging/?btid=2&bid=1037 , https://www.harnett.org/aging/?btid=2&bid=1042 , https://www.harnett.org/aging/?btid=2&bid=1048 , https://www.harnett.org/aging/?btid=4&bid=2553 . Verified November 10, 2026.
• NCDHHS, FY24-25 Senior Center Directory: source of the Coats Senior Center (214 E. Park Street, (910) 897-4616) and the Dunn Enrichment Center listed at "610 East Johnson Street," (910) 814-8929: https://ncdhhs.gov/fy24-25-senior-center-directory/open . Verified November 10, 2026.
• Harnett County Department of Social Services, home, About Us, Adult Services, Adult Medicaid and Energy Assistance pages: source of "311 West Cornelius Harnett Blvd. Lillington, NC 27546," "PO Box 2169," "Monday - Friday 8:00 am to 5:00 pm," 910-893-7500, the "Satellite Office at the old Benhaven School ... every Thursday from 8:30-5" at 2815 Olivia Rd, Sanford, "DSS Adult Services Intake at 910-814-6640, Monday through Friday from 8:00am-5:00pm. After hours, on weekends and holidays, please call 910-893-9111 and ask for the on call social worker," the adult care home complaint line 1-800-624-3004, the guardianship FAQ and "the guardian of last resort," the payee and money management service, the NC Services for the Blind worker "two days a week," In-Home Aide Services, "How to Apply for Medicaid transportation please call: 910-814-6811" and the mileage reimbursement program, the Adult Medicaid line 910-814-6585, "All assets/resources are reviewed for transfers 5 years prior to the date of the application," CAP/DA "there could be a waiting list," PACE "(some areas of Harnett Co aren't serviced)," Special Assistance In-Home "cash payments and requires an assessment by a Social Worker" and "must apply in person," the CIP and LIEAP descriptions, Share the Light and NC Rate Settlement, "you may apply in person, paper application, telephone, fax, email or online," "It may take up to four days," "you can only receive LIEAP one time a LIEAP season," and "INTAKE PHONE NUMBER 910-814-6823": https://www.harnett.org/dss/ , https://www.harnett.org/dss/?btid=7&bid=492 , https://www.harnett.org/dss/?btid=2&bid=445 , https://www.harnett.org/dss/?btid=2&bid=443 , https://www.harnett.org/dss/?btid=2&bid=489 . Verified November 10, 2026.
• Harnett County DSS, Harnett County Food Pantry List (updated 1/21/2026): source of the Harnett Food Pantry (412 West Old Road, (910) 985-7787), Dunn United Ministries Assoc (321 East Broad St, (910) 891-1633, "Also offer financial assistance"), Angier Area Food Pantry (455 W Depot St, (919) 438-3313), The Five N Two Food Pantry (17247 NC 27 W, (919) 343-3000) and Anderson Creek Community Church (2085 Ray Rd, (910) 436-0548), with their hours: https://www.harnett.org/dss/downloads/harnett-county-food-pantry-list-november-2025-ada.pdf . Verified November 10, 2026.
• Mid-Carolina Regional Council, Aging Services, Contact, Regional Long Term Care Ombudsman and Family Caregiver Support Program pages: source of "6205 Raeford Road, Fayetteville, NC 28304," 910-323-4191, "The MCAAA serves the counties of Cumberland, Harnett & Sampson," the ombudsman contact at "910-323-4191, ext. 25," and the caregiver contact at "(910) 323-4191, ext 28": https://mccog.org/aging-services.asp , https://mccog.org/contact.asp , https://mccog.org/regional-long-term-care-ombudsman-services.asp , https://mccog.org/family-caregiver-support-program.asp . Verified November 10, 2026.
• Food Bank of Central & Eastern North Carolina, Locations: source of the Raleigh headquarters, 1924 Capital Boulevard, Raleigh, NC 27604, 919.875.0707, Monday to Friday 8:30 to 4, serving "Franklin, Halifax, Harnett, Johnston, Nash, Sampson, Wake, Warren, and Wayne": https://foodbankcenc.org/locations/ . Verified November 10, 2026.
• NCDHHS, Low Income Energy Assistance and Crisis Intervention Program: source of the December 1 to 31 sign-up for households with a person 60 or older, January 1 to March 31 for all others, CIP "July 1st - June 30th," and "Resource limit for households with a member aged 60 or older or disabled=at or below $4,500": https://www.ncdhhs.gov/divisions/social-services/energy-assistance/low-income-energy-assistance and https://www.ncdhhs.gov/divisions/social-services/energy-assistance/low-income-energy-assistance/crisis-intervention-program . Verified November 10, 2026.
• NCDHHS, Operation Fan Heat Relief contacts: source of "Harnett-M / Division on Aging / Lillington / 910-893-7578 / Mary Jane Sauls": https://www.ncdhhs.gov/divisions/aging/operation-fan-and-heat-relief/operation-fan-heat-relief-contacts . Verified November 10, 2026.
• South River Electric Membership Corporation, Contact Us and Operation Round Up pages: source of "17494 US 421 South, Dunn, NC 28335," "910-892-8071," "(800) 338-5530," and grants to "Nonprofit agencies" and "Educational institutions in Harnett, Cumberland, Sampson, Johnston and Bladen counties": https://www.sremc.com/contact-us and https://www.sremc.com/operation-round . Verified November 10, 2026.
• Central Electric Membership Corporation, home and Operation Round Up pages: source of "128 Wilson Road, Sanford, NC 27332," "(919) 774-4900," "(800) 446-7752," and "Organizations, groups and charities in these counties are eligible to apply" in "Chatham, Harnett, Lee, and Moore counties": https://www.cemcpower.com/ and https://www.cemcpower.com/community/operation-round-up . Verified November 10, 2026.
• Duke Energy, Payment Assistance Finder: https://www.duke-energy.com/home/billing/assistance/payment-assistance-finder . Verified November 10, 2026.
• NC Department of Insurance, Medicare and SHIIP: source of 1-855-408-1212, "Monday through Friday from 8am to 5pm" and "Oct. 15 - Dec. 7": https://www.ncdoi.gov/consumers/medicare-and-shiip . Verified November 10, 2026.
• NC 211: source of 1-888-892-1162: https://nc211.org/ . Verified November 10, 2026.
• NC Medicaid, Medicaid is Changing, Contacts and NC Medicaid Ombudsman pages: source of "If you apply by December 31, 2026, Medicaid will cover approved costs for up to 3 months before you applied," "Starting January 1, 2027, Medicaid will cover up to 2 months of health care costs incurred before you submit your application" for "adults 65 and older, and people with a disability," 888-245-0179 and 1-877-201-3750: https://medicaid.ncdhhs.gov/beneficiaries/medicaid-is-changing , https://medicaid.ncdhhs.gov/about-nc-medicaid/contacts , https://medicaid.ncdhhs.gov/about-nc-medicaid/nc-medicaid-ombudsman . Verified November 10, 2026.
• NC Medicaid, CAP/DA case management agencies by county: source of the six Harnett agencies, CAP of Cape Fear Valley Health System 910-615-1841, Harnett County Division on Aging 910-893-7578, Healthkeeperz Inc. 910-522-0009, Primary Health Choice 910-865-3500, Resources for Seniors, Inc. 919-872-7933 and RHA Management Services, Inc. 888-207-7828: https://medicaid.ncdhhs.gov/capda-case-management-agencies-county/open . Verified November 10, 2026.
• NC MedAssist: source of 866-331-1348, income limits that "represent 300% of the Federal Poverty Level," and help for "some Medicare patients on a case-by-case basis": https://medassist.org/ and https://medassist.org/free-pharmacy-program/ . Verified November 10, 2026.
• NCDHHS LME/MCO directory: source of Alliance Health with Harnett among its counties, "BH Crisis Line : 877-223-4617" and "Member and Recipient Services : 800-510-9132": https://www.ncdhhs.gov/providers/lme-mco-directory . Verified November 10, 2026.
• NC Housing Finance Agency, Current Community Partners directory filtered to Harnett County: source of "Johnston-Lee-Harnett Community Action, Inc. ... Smithfield ... (919) 934-2145 ... Urgent Repair ... Harnett and Johnston," "Central Pines Regional Council ... (919) 549-0551 ... Single-Family Rehab ... Chatham, Durham, Harnett, and Wake," and "Independent Living Rehabilitation Program - Fayetteville ... (910) 912-2060 ... Displacement Prevention Partnership ... Bladen, Cumberland, Harnett, Hoke, Moore, Robeson, Sampson, and Scotland": https://www.nchfa.com/home-ownership-partners/community-partners/current-community-partners?county-id=734 . Verified November 10, 2026.
• Johnston-Lee-Harnett Community Action, Weatherization page; NC Department of Environmental Quality, Weatherization Assistance Program: source of "919.934.2145 / 1102 Massey Street | P.O. Drawer 711, Smithfield, NC 27577," improvements "at no cost to the household," "HARRP- Heating and Air Replacement Program: designed to assist clients experiencing inoperable units," and the state's "Find Your Agency Tool": https://www.jlhcommunityaction.org/weatherization and https://www.deq.nc.gov/energy-climate/state-energy-office/weatherization-assistance-program . Verified November 10, 2026.
• Habitat for Humanity of Harnett County, home and contact pages: source of the Critical Home Repair Program, "2200 West Cumberland Street," Dunn, "(910) 891-7770," the included repairs (steps, railings, minor porch and deck repairs, "Install or repair handicapped ramps"), the exclusions (roofing, window and HVAC repairs, "Any repair inside the home or crawlspace," "Repairs exceeding the HFHHC Critical Home Repair Program allowance of $5,000"), and the eligibility rules ("in residence for a minimum of 24 months," HUD income limits, taxes, mortgage and insurance current, "not a single-wide or double-wide manufactured home," the "Assessment Waitlist"): https://habitatharnett.org/ and https://habitatharnett.org/contact-habitat-for-humanity-harnett-county/ . Verified November 10, 2026.
• Harnett County Emergency Management, Severe Weather and Emergency Notifications: source of HARNETT ALERTS by "home phone, cell phone, text message or email" and "if you do not sign up - you may miss some information": https://www.harnett.org/em/severe-weather-and-emergency-notifications.asp . Verified November 10, 2026.
• HUD, PHA Contact Report for North Carolina; Sanford Housing Authority; Harnett County All Departments page: source of the Dunn Housing Authority, 817 Stewart Street, (910)892-5076; the Sanford Housing Authority, 317 Chatham Street, Sanford, 919.776.7655, its Housing Choice Voucher Program, Wait List Status page and Harnett County communities; and the county's "HUD Office" link to sha-nc.org: https://www.hud.gov/sites/dfiles/PIH/documents/PHA_Contact_Report_NC.pdf , https://www.sha-nc.org/housing-choice-voucher-hcv-program , https://www.harnett.org/all-departments.asp . Verified November 10, 2026.
• NC Housing Search: source of 1-877-428-8844: https://www.nchousingsearch.org/ . Verified November 10, 2026.
• Harnett Area Rural Transit System (HARTS), home, Book a Reservation, Dial-A-Ride, Out Of County Transportation, Council On Aging, EDTAP and Daily Dialysis Routes pages: source of "250 Alexander Drive Lillington, NC 27546," "(910) 814-4019," "8:00 a.m. and 5:00 p.m., Monday through Friday," "Curb-to-Curb," escorts, reservations "between 8:00 a.m. and 3:00 p.m., M-F but at least two business days prior," the 3 to 5 p.m. confirmation call, "The van can arrive up to 2 hours before your appointment time," "In County trips: $3.00 each way," "Payment is due upon arrival in cash (exact change required)," "$10 one way, $20 round trip," the service days by county, appointments "between 8:30 AM and 11:00 AM," the Council on Aging program "for Harnett County citizens age 60 and older," the EDTAP enrollment form, dialysis "6 days a week" at seven centers, and "A maximum of two (2) grocery size bags": https://www.harnett.org/harts/ , https://www.harnett.org/harts/?btid=2&bid=974 , https://www.harnett.org/harts/?btid=2&bid=997 , https://www.harnett.org/harts/?btid=2&bid=996 , https://www.harnett.org/harts/?btid=2&bid=992 , https://www.harnett.org/harts/?btid=2&bid=993 , https://www.harnett.org/harts/?btid=2&bid=1004 . Verified November 10, 2026.
• Legal Aid of North Carolina, Senior Legal Helpline and Offices pages: source of "Toll-Free: 877-579-7562," "9:00 AM - 11:00 AM & 1:00 PM - 3:00 PM, Monday-Friday," "Free legal help for North Carolinians 60 years of age or older," the Central Carolina Offices ("By Appointment Only"; "Carrboro Main Office: 205 W Main Street, Suite 203"; "Sanford Satellite Office: 200 Hawkins Ave"; "Toll Free 1-800-672-5834 Local 919-542-0475"; "Counties Served Alamance, Anson, Chatham, Harnett, Lee, Moore, Orange, Richmond"), and the statewide helpline 1-866-219-LANC (5262), "Monday - Friday, 8:30 AM - 4:00 PM": https://legalaidnc.org/cta/senior-legal-helpline/ and https://legalaidnc.org/get-help/offices . Verified November 10, 2026.
• North Carolina Department of Justice, Protecting Consumers: source of 1-877-5-NO-SCAM (1-877-566-7226): https://ncdoj.gov/protecting-consumers/ . Verified November 10, 2026.
• North Carolina Judicial Branch, Harnett County Courthouse: source of "301 W. Cornelius Harnett Blvd, Suite 100, Lillington," "(910) 814-4400," Monday to Friday 8:30 AM to 5:00 PM, and "The clerk's office closes for lunch daily from 12:30 to 1:30 p.m.": https://www.nccourts.gov/locations/harnett-county/harnett-county-courthouse . Verified November 10, 2026.
• Harnett County Veterans Services, home and Outreach Locations pages: source of "455 McKinney Parkway, Suite 108 (P. O. Box 232), Lillington, NC 27546," "910-893-7574," "Monday through Friday from 8 a.m. to 12 p.m. and 1 p.m. to 5 p.m.," "All our services are free," "Dunn Emergency Services 101 W. Cumberland St Dunn NC, Every 1st/3rd Thursday ... By Appointment Only," and "Benhaven Campus, 2815 Olivia Rd. Sanford, NC, Every 1st/3rd Tuesday ... Preferred Appointments but Walk-ins are welcome": https://www.harnett.org/veterans/ and https://www.harnett.org/veterans/?btid=7&bid=1466 . Verified November 10, 2026.
• NCDHHS, Project C.A.R.E.: source of "For Bladen, Brunswick, Columbus, Cumberland, Harnett, Hoke, New Hanover, Pender, Richmond, Robeson, Sampson and Scotland counties call: 910-408-6365": https://www.ncdhhs.gov/divisions/aging/project-care-caregiver-alternatives-running-empty . Verified November 10, 2026.
• NCDHHS, Certified Adult Day Care and Adult Day Health Programs (September 2, 2026): source of "Walk By Faith Adult Health and Day Care," 1107 Erwin Road, Dunn, NC 28334, (910) 891-2770, ADC/ADH: https://www.ncdhhs.gov/adult-day-care-day-health-provider-directory/open . Verified November 10, 2026.
• NC Medicaid, PACE Organizations in North Carolina; NC Medicaid PACE program page; LIFE St. Joseph of the Pines contact page: source of "LIFE St. Joseph of the Pines ... Counties: Cumberland, and portions of Harnett, Robeson, Moore and Hoke," "4900 Raeford Road, Fayetteville, NC 28304," the ZIP code list including 28326, 28334, 28339 and 28390, "There are 11 PACE organizations operating in 14 locations in North Carolina," and the program's "Call Us: 910-483-4911" and "For Referrals: 910-429-7200": https://medicaid.ncdhhs.gov/ncpace-service-area/download?attachment , https://medicaid.ncdhhs.gov/beneficiaries/long-term-services-and-supports/program-all-inclusive-care-elderly , https://www.trinityhealthpace.org/north-carolina/life-st-joseph-of-the-pines/contact-us . Verified November 10, 2026.
• National anchor lines used in the "Start here" section, all of which work from anywhere: Eldercare Locator 1-800-677-1116: https://eldercare.acl.gov/ . Medicare 1-800-633-4227 (1-800-MEDICARE): https://www.medicare.gov/talk-to-someone . VA 1-800-827-1000: https://www.va.gov/contact-us/ . Alzheimer's Association 24/7 Helpline 1-800-272-3900: https://www.alz.org/help-support/resources/helpline . National Elder Fraud Hotline 1-833-372-8311 (1-833-FRAUD-11): https://ovc.ojp.gov/program/stop-elder-fraud/providing-help-restoring-hope . 988 Suicide and Crisis Lifeline: https://988lifeline.org/ . Verified November 10, 2026. Social Security 1-800-772-1213: https://www.ssa.gov/agency/contact/phone.html . Verified September 29, 2026.

Verified November 10, 2026. Program names, phone numbers, income limits, and deadlines change. Confirm directly with each program before you rely on it.

Ryan Riggins, NC Real Estate License #361546, eXp Commercial. Riggins Strategic Solutions is an education and media company, not a real estate sales business. Not financial, tax, medical, or legal advice. Programs and contacts change, confirm directly before relying on them.