By Ryan Riggins, Riggins Strategic Solutions. NC Real Estate License #361546, eXp Realty.
Last updated June 19, 2026. Important: I am a licensed North Carolina real estate agent, but Riggins Strategic Solutions is an education and media company, not a real estate sales business. I am not here to list or sell your house. This is general education only, not financial, tax, medical, or legal advice. Programs and contacts change, so verify before you rely on them.
If you're caring for an aging parent in Asheboro or anywhere in Randolph County, there's more help out there than most families ever hear about. Here it is in plain English, grouped by what you'd actually go looking for. It's part of our growing Senior Help Directory.
Three local front doors open most of these:
- NC 211: dial 2-1-1. Free, 24/7. Routes you to rent, utility, food, and medical help.
- Randolph Senior Adults Association: 336-625-3389. The county's lead agency on aging, meals, and caregiver support.
- Randolph County DSS: 336-683-8000. Energy assistance, food benefits, and Medicaid.
Property tax relief
North Carolina's senior tax programs are administered by the Randolph County Tax Department (725 McDowell Road, Asheboro; 336-318-6500). The deadline for all three is June 1, and after a county revaluation, watch your mail for relief deadlines.
- Homestead Exclusion: greater of $25,000 or 50% off taxable value. 2025 income limit $38,800. Age 65+ or totally and permanently disabled.
- Circuit Breaker: caps tax at 4% of income (up to $38,800) or 5% (up to $58,200). CAUTION: it's a deferral, not forgiveness. The unpaid difference for the current and three prior years becomes a lien at 6% interest, due when the home is sold or the owner passes, and you cannot combine it with the Homestead Exclusion. Understand it before you sign.
- Disabled Veteran Exclusion: $45,000 off, no income limit, no age requirement. An unmarried surviving spouse may also qualify.
All three use Form AV-9, available from the tax office. If you missed the June 1 deadline, call and ask: late applications can sometimes be accepted for good cause. For the full walk-through of how these statewide programs work (and the Circuit Breaker lien trap in particular), see our guide to NC senior property tax relief.
Food
- Meals on Wheels: the Randolph Senior Adults Association runs home-delivered meal routes throughout the county for homebound residents 60+. 336-625-3389.
- Congregate meals (a hot midday meal plus company), weekdays, at the four senior centers: Asheboro 336-625-3389, Archdale 336-431-1938, Liberty 336-622-5844, Randleman 336-498-4332.
- Christians United Outreach Center (CUOC) runs a food pantry in Asheboro alongside its crisis assistance. 336-625-1500 (930 S. Fayetteville Street; hours vary by day, call first).
- Second Harvest Food Bank of Northwest NC: find the nearest of nearly 500 partner pantries. 336-784-5770 or dial 211.
- SNAP (food stamps) through Randolph County DSS is income-based, so working families qualify too. Apply at epass.nc.gov or 336-683-8000.
Heating, cooling, and utility bills
- LIEAP (a one-time heating payment) and the year-round Crisis Intervention Program (CIP) for a heating or cooling emergency, through Randolph County DSS at 336-683-8000 or epass.nc.gov. Adults 60+ and disabled adults get a priority sign-up window opening December 1.
- Christians United Outreach Center (CUOC) helps with overdue utility bills, gas vouchers, and other short-term crisis needs. 336-625-1500.
- Duke Energy and Randolph EMC offer customer assistance for past-due accounts; ask them directly or let 211 connect you.
Medicare, Medicaid, and prescriptions
- SHIIP free, unbiased Medicare counseling from the NC Department of Insurance: 1-855-408-1212. You can also get Medicare counseling locally through the Randolph Senior Adults Association at 336-625-3389. Start here before any Medicare decision.
- Medicare Savings Programs and Extra Help / Low-Income Subsidy: apply through Randolph County DSS or ask SHIIP.
- NC MedAssist Free Pharmacy for uninsured NC residents under the income limit: 1-866-331-1348.
Home repairs and safety
- City of Asheboro Urgent Repair Program: fixes health-and-safety hazards and pays for accessibility modifications for very-low-income homeowners with a special need (62+, disabled, a veteran, a single parent, or a large family), for owner-occupied homes within the Asheboro city limits. The help comes as an interest-free, forgivable loan. Ask the City of Asheboro or dial 211 for the current application contact.
- NC Weatherization Assistance Program, delivered locally by the Piedmont Triad Regional Council, lowers energy costs through efficiency upgrades and prioritizes seniors and people with disabilities. Access it through 211 or PTRC at 336-904-0300.
- Habitat for Humanity of Randolph County offers home repair help for income-qualified homeowners; ask through 211.
- USDA Section 504 grants up to $10,000 for very-low-income homeowners 62+; most of Randolph County is rural-eligible, through USDA Rural Development.
Rent, housing, and emergency cash
- Christians United Outreach Center (CUOC) is the county's faith-based crisis center: rent or mortgage assistance, utility assistance, gas vouchers, food, clothing, and furniture for documented emergencies. 336-625-1500 (930 S. Fayetteville Street, Asheboro; hours vary, call first).
- NC 211 is the fastest route to other temporary rent and utility help.
- Randolph County DSS administers emergency and adult services. 336-683-8000.
Transportation
- RCATS (Regional Coordinated Area Transportation System), operated by the Randolph Senior Adults Association, provides curb-to-curb rides countywide by advance reservation, open to the public for medical, shopping, and general trips. Rides are free inside Asheboro for seniors 60 and older. 336-629-7433.
Legal help
- NC Legal Aid Senior Legal Helpline: free civil legal help for anyone 60+, no income limit (powers of attorney, wills, Medicaid and benefits, housing, scams). 1-877-579-7562, Monday to Friday 9 to 11 a.m. and 1 to 3 p.m.
- Piedmont Triad Regional Council Area Agency on Aging (the regional aging agency for Randolph): free options counseling, benefits help, and the Long-Term Care Ombudsman for nursing-home and assisted-living complaints. 336-904-0300.
- Legal Aid of North Carolina general intake for lower-income residents under 60: 1-866-219-5262.
Caregiver support
- The Randolph Senior Adults Association is the county's lead agency on aging: information and options counseling, family caregiver help, and Our Place Adult Day Care (714 Farr Street, Asheboro; 336-629-3787) so a caregiver can keep working or get a break. Main office 336-625-3389 (347 W. Salisbury Street, Asheboro).
- The NC Family Caregiver Support Program, delivered regionally through the PTRC Area Agency on Aging, adds caregiver coaching, options counseling, and respite referrals so the family caregiver does not burn out. 336-904-0300.
Staying at home instead of a nursing home
- StayWell Senior Care (PACE), based in Asheboro, coordinates a senior's entire medical care, primary care, a day center, therapy, personal care, prescriptions, and transportation, so someone who would otherwise qualify for a nursing home can keep living at home. For adults 55+ at a nursing-home level of care; most participants pay nothing through Medicare and Medicaid. 336-628-4200 (TTY 336-275-8878; 809 Curry Drive, Asheboro). Serves Randolph, Montgomery, and Moore counties.
How to use this list
Don't try to call all of it. Pick the one pressure point hurting most right now and start there, or call 211 and let them point you. An adult child can call and apply on a parent's behalf, just have proof of age, proof of income, and the paperwork handy.
Frequently Asked Questions
Where do I start finding senior help in Randolph County?
Start with three front doors. NC 211 (dial 2-1-1) is the free 24/7 line that routes you to rent, utility, food, and medical help. The Randolph Senior Adults Association at 336-625-3389 is the county's lead agency on aging. Randolph County DSS at 336-683-8000 handles energy assistance, food benefits, and Medicaid.
What property tax relief is available to seniors in Randolph County?
The statewide North Carolina programs apply through the Randolph County Tax Department at 336-318-6500: the Homestead Exclusion (2025 income limit $38,800), the Circuit Breaker (a deferral that caps tax at 4% or 5% of income up to a $58,200 limit and becomes a 6% lien), and the Disabled Veteran Exclusion ($45,000 off, no income limit). The deadline is June 1.
How do older adults in Randolph County get meals?
The Randolph Senior Adults Association runs Meals on Wheels for homebound residents 60 and older at 336-625-3389, plus weekday congregate lunches at senior centers in Asheboro, Archdale, Liberty, and Randleman. Second Harvest Food Bank of Northwest NC (336-784-5770) and the Christians United Outreach Center pantry (336-625-1500) fill in.
My parent can't drive. What transportation does Randolph County offer?
RCATS, run by the Randolph Senior Adults Association, provides curb-to-curb rides countywide by advance reservation for medical appointments, shopping, and errands. Rides are free inside Asheboro for seniors 60 and older. Call 336-629-7433 and book ahead of your appointment.
I'm Ryan Riggins. I spent years on the investor side of real estate, then switched to educating families through senior transitions so they don't get taken advantage of during the hardest season of their lives. This guide is free. If it helped, pass it on.
Ryan Riggins | Riggins Strategic Solutions | NC Real Estate License #361546 | eXp Realty | rigginsstrategicsolutions.com
Disclaimer: Ryan Riggins is a licensed North Carolina real estate agent (#361546, eXp Realty). Riggins Strategic Solutions is an education and media company, not a real estate sales business. This guide is not a solicitation to buy, sell, or list your home, and it is not financial, tax, medical, or legal advice. We are not financial advisors, tax advisors, attorneys, or medical providers. Programs, income limits, and contacts change and vary by individual situation. Confirm current details directly with each program or a licensed professional before making any decision.
