By Ryan Riggins, Riggins Strategic Solutions. NC Real Estate License #361546, eXp Realty.
Last updated June 3, 2026. Important: I am a licensed North Carolina real estate agent, but Riggins Strategic Solutions is an education and media company, not a real estate sales business. I am not here to list or sell your house. This is general education only, not financial, tax, medical, or legal advice. Programs and contacts change, so verify before you rely on them.
If you're caring for an aging parent in Asheboro or anywhere in Randolph County, there's more help out there than most families ever hear about. Here it is in plain English, grouped by what you'd actually go looking for. It's part of our growing Senior Help Directory.
Three local front doors open most of these:
- NC 211: dial 2-1-1. Free, 24/7. Routes you to rent, utility, food, and medical help.
- Randolph Senior Adults Association: the county's lead agency on aging. 336-625-3389.
- Randolph County DSS: 336-683-8000. Energy assistance, food benefits, and Medicaid.
Property tax relief
North Carolina's senior tax programs are administered by the Randolph County Tax Department (725 McDowell Rd, Asheboro, 336-318-6500). All three use Form AV-9, available from the tax office.
- Homestead Exclusion: greater of $25,000 or 50% off taxable value. 2026 income limit $38,800. Age 65+ or totally and permanently disabled. Deadline June 1 (passed for 2026, but late applications can be accepted for good cause, so call the office and ask).
- Circuit Breaker: caps tax at 4-5% of income, limit $58,200. CAUTION: it's a deferral, the unpaid difference becomes a lien at interest, due when the home is sold or the owner passes. Understand it fully before you sign.
- Disabled Veteran Exclusion: $45,000 off, no income limit, no age requirement.
For the full walk-through of how these statewide programs work (and the Circuit Breaker lien trap in particular), see our guide to NC senior property tax relief.
Food
- Meals on Wheels (60+ homebound, home-delivered meals every weekday) through the Randolph Senior Adults Association: 336-625-3389.
- Congregate meals (60+, Monday to Friday) at the four senior centers: Asheboro 336-625-3389, Archdale 336-431-1938, Randleman 336-498-4332, Liberty 336-622-5844.
- SNAP (food stamps) through Randolph County DSS: 336-683-8000.
- Second Harvest Food Bank of Northwest NC (covers Randolph, 460+ partner pantries and meal programs): 336-784-5770, or dial 211 to find the pantry nearest you.
Heating, cooling, and utility bills
- LIEAP (one-time annual heating payment) and the Crisis Intervention Program (CIP) for heating or cooling emergencies, through Randolph County DSS (Asheboro or Archdale office) or epass.nc.gov. Seniors 60+ and disabled adults get the December priority window.
Medicare, Medicaid, and prescriptions
- SHIIP free, unbiased Medicare counseling: 1-855-408-1212, or ask for Medicare help at the Randolph Senior Adults Association, 336-625-3389.
- Medicare Savings Programs and Extra Help / Low-Income Subsidy: apply through DSS or SHIIP.
- NC MedAssist Free Pharmacy for uninsured residents under the income limit: 1-866-331-1348.
Home repairs and safety
- USDA Section 504 grants up to $10,000 for very-low-income homeowners 62+ (eligible rural areas, and most of Randolph County qualifies), through USDA Rural Development.
- Repair and weatherization referrals through 211.
Transportation
- RCATS (Regional Coordinated Area Transportation System): 336-629-7433. Curb-to-curb rides countywide by advance reservation, open to the public, and free inside Asheboro for seniors 60+.
Legal help
- Legal Aid of North Carolina: free civil legal help for eviction, foreclosure, benefits, and scams.
Caregiver support
- Randolph Senior Adults Association: 336-625-3389. The county's lead agency on aging, with caregiver help, adult day care (Our Place), and a free family caregiver newsletter (The Nurturer).
Staying at home instead of a nursing home
- StayWell Senior Care (PACE): 336-628-4200, 809 Curry Drive, Asheboro. Full coordinated at-home medical care for nursing-home-eligible seniors. Serves Randolph, Montgomery, and Moore counties.
How to use this list
Don't try to call all of it. Pick the one pressure point hurting most right now and start there, or call 211 and let them point you. An adult child can call and apply on a parent's behalf, just have proof of age, proof of income, and the paperwork handy.
Frequently Asked Questions
Where do I start finding senior help in Randolph County?
Start with three front doors. NC 211 (dial 2-1-1) is the free 24/7 line that routes you to rent, utility, food, and medical help. The Randolph Senior Adults Association at 336-625-3389 is the county's lead agency on aging. Randolph County DSS at 336-683-8000 handles energy assistance, food benefits, and Medicaid.
What property tax relief is available to seniors in Randolph County?
The statewide North Carolina programs apply through the Randolph County Tax Department at 336-318-6500 (725 McDowell Rd, Asheboro), all on Form AV-9: the Homestead Exclusion (2026 income limit $38,800), the Circuit Breaker (a deferral that becomes a lien, so understand it before you sign), and the Disabled Veteran Exclusion ($45,000 off, no income limit). The June 1 deadline has passed for 2026, but late applications can be accepted for good cause, so call the office and ask.
How do homebound seniors in Asheboro get meals?
Meals on Wheels delivers weekday meals to homebound seniors 60 and older through the Randolph Senior Adults Association at 336-625-3389. Congregate meals are served Monday through Friday at four senior centers (Asheboro, Archdale, Randleman, and Liberty), and SNAP is available through Randolph County DSS at 336-683-8000.
Can a Randolph County senior get full medical care and still live at home?
Yes. StayWell Senior Care, the local PACE program at 336-628-4200 (809 Curry Drive, Asheboro), coordinates a senior's entire medical care so someone who would otherwise qualify for a nursing home can keep living at home. It serves Randolph, Montgomery, and Moore counties.
What transportation help is there for Randolph County seniors?
RCATS (Regional Coordinated Area Transportation System) at 336-629-7433 provides curb-to-curb rides countywide by advance reservation, open to the public, and free inside Asheboro for seniors 60 and older.
I'm Ryan Riggins. I spent years on the investor side of real estate, then switched to educating families through senior transitions so they don't get taken advantage of during the hardest season of their lives. This guide is free. If it helped, pass it on.
Ryan Riggins | Riggins Strategic Solutions | NC Real Estate License #361546 | eXp Realty | rigginsstrategicsolutions.com
Disclaimer: Ryan Riggins is a licensed North Carolina real estate agent (#361546, eXp Realty). Riggins Strategic Solutions is an education and media company, not a real estate sales business. This guide is not a solicitation to buy, sell, or list your home, and it is not financial, tax, medical, or legal advice. We are not financial advisors, tax advisors, attorneys, or medical providers. Programs, income limits, and contacts change and vary by individual situation. Confirm current details directly with each program or a licensed professional before making any decision.
